Frequently Asked Questions

frequently asked questions

  • We work exclusively with hardwoods that have been harvested and milled to the highest standard of the American Hardwoods Export Council (AHEC). Our most popular hardwoods we work with include: Walnut, Ash, White Oak, Cherry, and Maple.

  • Our pieces are finished using high end commercial grade varnishes and then lightly buffed with a hardwax prior to delivery. We recommend in-home maintenance on an as-needed basis using a gentle soap, warm water, and a microfiber cloth.

  • We work diligently to ensure that our prices reflect the quality of our work and remain fair in relation to our local competitors. For price inquiries on your next custom piece call us at 919-896-1988 or email matt@brennelidesign.com.

  • Brenelli accepts cash, check, debit card and all major credit cards.

  • We stand by the quality of our work. We offer a 5-year warranty against failure due to workmanship or wooden components. As you soon as you place your order we put it in our build queue, and the materials and woods specific to your piece are purchased. Furniture orders can be cancelled within the first 60 days of purchase. Beyond those 60 days, 50% of the purchase price will be non-refundable.

  • All of our custom furniture is handcrafted according to the order in which it is purchased. Please allow 12-16 weeks for production, and an additional week for delivery.

  • Any white glove deliveries within a 75-mile radius of our studio in Wake Forest, NC are free of charge. Outside of that radius, we work very closely with several logistics teams to bring you the most affordable and efficient white glove delivery service possible.